Contact the Department of Work and Pensions by calling their freephone Pension Credit enquiries number 0800 99 1234 if you have any questions about the benefit available to UK pensioners, before making a claim over the phone.
Pension Credit Enquiries: 0800 99 1234
The easiest way to apply for Pension Credit is over the phone, and you should do so using the following freephone contact number 0800 99 1234. However, you will need to ensure to have your National Insurance number, information about your income and savings along with your bank account details when you make your telephone claim. You should also call the freephone number to calculate how much of the income-related benefit you may be eligible for. For instance, the benefit is made up of two parts: guarantee credit, designed to top up your weekly income and savings credit, which is an extra payment for people who already have money aside for their retirement.
Callers may also wish to use the Department for Work and Pensions number 0800 99 1234 to verify their eligibility for the benefit if they are unsure whether they are able to claim. Notably, if you have other social security benefits, Carer’s Allowance or investments over £10,000 you may be unable to receive Pension Credit. If your application has been successful, then you can contact the Pension Credit helpline to check when your payment will be paid into your bank account. You should also use this number to report a change of circumstances as this can affect how much you get.
Cost of Calling the Number
The Pension Credit helpline uses a 0800 freephone contact number meaning that you will be able to get in touch with a DWP representative completely free of charge, whether you are calling from a UK landline or mobile phone. You can contact a Pension Credit specialist during the typical working week as their office is available to take calls during the opening hours 8am to 6pm Monday to Friday.
Online Benefit Calculator
Although potential claimants are encouraged to check their eligibility and entitlement for the benefit over the phone, you can still use the DWP Pension Credit Calculator for an online estimate of how much you or a loved one is likely to receive.